A nice teacher at my language school told me about Kathleen at Red Tape Translation, who set up in business to accompany newcomers to Berlin to appointments at the various different government offices they must visit to when they arrive. However, in my case, I got her to help me with a call to an electrician.
I paid for an hour, and we chatted on Skype for a bit. She explained that since the task was likely to take less than an hour, I could bank the remaining time. I told her what we needed doing, and that this company was highly recommended, but wasn’t in Berlin, so may be difficult to reach. While I was on Skype, she dialled the number on her home phone, explained the work needed and booked an appointment, confirming details with me as we went along. I typed some of my answers into the chat window to save time.
So for less than the price of a couple of drinks in my favourite club, she’d managed to do what I would have found incredibly difficult. Especially as my friend had said the company was sometimes difficult to make appointments with. I’d say that’s money well spent.
Now all I needed to do was communicate with them when they arrive – cue a lot of pointing!
She’s also been extremely helpful in talking to my hausmeister and the company who supplied my cooker, which was faulty on delivery and needed a repair.
She’s now set up a conference facility on her land line phone, which allows you to hear the conversation.
Elliot H., Berlin, Germany
Red Tape helped me with getting a residence permit and all of the confusing bureaucracy behind it. Their staff is terrific and well versed in all of the inns and outs of the system in Berlin. Highly recommended!
Alex L., LONG ISLAND CITY, NY
I have no words to describe how helpful Kathleen was during my immigration interview for a work permit in Germany. It was already my third visit – if I had known about Red Tape Translation earlier, I would have gotten help from the very beginning.
Kathleen is not just useful as a translator. She knows the system here in Germany. It is very settling to have her there – she knows exactly what to expect.
Kathleen has the ability to make you relax during stressful situations…. it was all so much easier with her help.
Lenka, Czech Republic
I lost my bank card and then someone used it fraudulently. Kathleen Parker sorted it out for me, and made it all seem so easy. She’s got a gift for putting minds at ease, and a solution for everything.
Calm, efficient, professional and good-natured…
Michael P., Canada